I cannot redeem a promo code

GetHuman-rileybco's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-rileybco may need:
Name on account, Email on account, and Billing address
GetHuman-rileybco's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rileybco will want to follow the link below to head to their help center. We will check on GetHuman-rileybco later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-rileybco's own words:
The problem I ran into: I cannot redeem a promo code
I trust that Groupon will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-rileybco
Jun 26th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman-rileybco started working on this issue
Jun 26th 12:38am