Cancel both whale watches ordered today for Plymouth and Provincetown ordered today...
GetHuman-mrkgcop's customer service issue with Groupon from June 2018
Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mrkgcop's own words
Cancel both whale watches ordered today for Plymouth and Provincetown ordered today *-**-****. Unable to download proof of purchases, vouchers or bar codes land not accepting discount codes. MrKGC*****@***.com
GetHuman-mrkgcop did not yet indicate what Groupon should do to make this right.
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How GetHuman-mrkgcop fixed the problem
Log onto Groupon and use the live chat.......Use about an order and either return or refund. I used refund to avoid any additional or duplicate charges. They are usually very customer orientated and understandable. Do it within one day of your order to get a refund.
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