The person I gifted an item never used it. Can I get my money back in my account?

GetHuman820284's customer service issue with Groupon from June 2018

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The problem: The person I gifted an item never used it. Can I get my money back in my account?
GetHuman820284 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman820284
Jun 25th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
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Timeline
GetHuman820284 started working on this issue
Jun 25th 10:34pm
GetHuman820284 confirmed the issue is fixed. Hooray!
Jun 26th 5:51am
GetHuman820284 confirmed the issue is fixed. Hooray!
Jun 26th 8:28am