On June * I made a purchase and then immediately cancelled it. I got email confirmatio...

GetHuman-anndrema's customer service issue with Groupon from June 2018

2 views
 | 
27851 similar
 | 
0 following
Help with my Groupon issue
Before contacting them, items GetHuman-anndrema may need:
Name on account, Email on account, and Billing address
GetHuman-anndrema's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-anndrema will want to follow the link below to head to their help center. We will check on GetHuman-anndrema later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman-anndrema's own words:
On June * I made a purchase and then immediately cancelled it. I got email confirmation that the refund was processed but still have not received the $** amount. I deleted the credit card used to make the purchase after the cancellation was made so that may be the issue.
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-anndrema fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-anndrema
Jun 25th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 27851 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-anndrema started working on this issue
Jun 25th 10:21pm