I purchased a kayak tour to Willamette falls in Oregon city, OR. I am unable to use the...

GetHuman-tchesser's customer service issue with Groupon from June 2018

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The issue in GetHuman-tchesser's own words
I purchased a kayak tour to Willamette falls in Oregon city, OR. I am unable to use them because I wanted to take my * yr old on the kayak with me. I checked the website and they allow * yr old, apparently she doesn't weight enough. They did not indicate a weight limit just an age limit. I'm trying to get my money back since I will not be able to go now. I live In michigan and am only visiting the area for a week.
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Groupon

Customer service issue
Reported by GetHuman-tchesser
Jun 25th, 2018 - 4 mons ago
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GetHuman-tchesser started working on this issue
Jun 25th 9:34pm