I was promised a refund on a Groupon that I did not spend and then it was taken away

GetHuman-enlisted's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The problem I ran into: I was promised a refund on a Groupon that I did not spend and then it was taken away
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-enlisted
Jun 25th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 27825 others
0 customers following this
Items needed
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Timeline
GetHuman-enlisted started working on this issue
Jun 25th 9:29pm
GetHuman-enlisted indicated the issue is not fixed yet.
Jun 26th 10:30pm
GetHuman-enlisted indicated the issue is not fixed yet.
Jun 26th 10:30pm