The company would not let us use the groupon. Said there was a ** hour hold. There was...

GetHuman819815's customer service issue with Groupon from June 2018

Help with my Groupon issue
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman819815's own words
The company would not let us use the groupon. Said there was a ** hour hold. There was no fine print stating that.,We’ll be back home out of town tomorrow. It’s for fast lane.
GetHuman819815 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman819815
Jun 25th, 2018 - 4 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 27787 others
0 customers following this
Items needed
Name on account
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Timeline
GetHuman819815 started working on this issue
Jun 25th 8:34pm
GetHuman819815 indicated the issue is not fixed yet.
Jun 27th 5:36pm
GetHuman819815 indicated the issue is not fixed yet.
Jun 27th 5:36pm
GetHuman819815 indicated the issue is not fixed yet.
Jun 27th 5:37pm