I visited last Thursday (** of June) the Holistic Healthcare Center to use a Groupon vo...

GetHuman-inesfde's customer service issue with Groupon from June 2018

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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-inesfde's own words
I visited last Thursday (** of June) the Holistic Healthcare Center to use a Groupon voucher but I didn’t used it because the insoles that they provide are not suitable for me. The doctor in the clinic told me to call Groupon to ask for a refund. I did it, and you told me that the clinic should send an email to you saying that I didn’t redeem the voucher in order to prove it. The doctor in the clinic told me on Thursday that he put a comment saying it already, and the problem is that in the clinic they don't answer the phone and they are not answering my mails. The girl to whom I speak in Groupon told me that today was the last day to have the refund, so I ask you to please help me solving that. Thank you very much!
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Groupon

Customer service issue
Reported by GetHuman-inesfde
Jun 25th, 2018 - 6 mons ago
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GetHuman-inesfde started working on this issue
Jun 25th 7:22pm