Count down comic con keeps redeeming itself. I’ve called you guys and you have reset it...

GetHuman-jhwillia's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-jhwillia may need:
Name on account, Email on account, and Billing address
GetHuman-jhwillia's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jhwillia will want to follow the link below to head to their help center. We will check on GetHuman-jhwillia later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-jhwillia's own words:
Count down comic con keeps redeeming itself. I’ve called you guys and you have reset it but it keeps redeeming can someone please contact me to get this issue fixed the event doesn’t happen until June ** and is redeemed itself on June ** June ** and now June ** please call ***-***-**** For John Williamson thank you
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-jhwillia
Jun 25th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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Timeline
GetHuman-jhwillia started working on this issue
Jun 25th 6:52pm