I am trying to refund an item. it's not giving me any information on how to return it...
GetHuman819216's customer service issue with Groupon from June 2018
Help with my Groupon issue
First: share to improve GetHuman819216's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
Before contacting them, items GetHuman819216 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman819216's own words
I am trying to refund an item. it's not giving me any information on how to return it . it is telling me I have been refunded and it is also telling me it cannot be refunded please contact me by phone at *-***-***-**** **It has not been ** days since I received the item which was defective. Tried to purchase new batteries but the price of batteries were going to be *** of the price of the original unit. *Order ID ********* *Item number a*YC******llMks No Bark Dog Collar
GetHuman819216 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman819216 fixed the problem
We are waiting for GetHuman819216 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.