I have a Groupon that was never used and I need a refund. My wallet was stolen there fo...

GetHuman818903's customer service issue with Groupon from June 2018

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GetHuman818903's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman818903 will want to follow the link below to head to their help center. We will check on GetHuman818903 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman818903's own words
I have a Groupon that was never used and I need a refund. My wallet was stolen there for I do not have the card I used I was issued a new card same account. I have tried to get in contact with someone fromthis company and requested a call back and noone has reached out to me and it has been * months. It is for a The Grill nfrom Ipanema it exspired April *th ****
GetHuman818903 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman818903
Jun 25th, 2018 - 7 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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Items needed
Name on account
Email on account
Billing address
GetHuman818903 started working on this issue
Jun 25th, 2018 5:12pm