LG-FVJ*-X**R-F**G-YY****My mom bought the coupon for a to our fantasy driving experien...

GetHuman-clayhouf's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-clayhouf may need:
Name on account, Email on account, and Billing address
GetHuman-clayhouf's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-clayhouf will want to follow the link below to head to their help center. We will check on GetHuman-clayhouf later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman-clayhouf's own words:
LG-FVJ*-X**R-F**G-YY****My mom bought the coupon for a to our fantasy driving experience, and when I called to make the reservation I was informed that the company had closed and that I should give you guys a call to refund the ticket. Let me know what you need for me! If we could just credit back her card that she use all will be good.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-clayhouf
Jun 25th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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GetHuman-clayhouf started working on this issue
Jun 25th 4:57pm