I purchased the following: Gale Collection Velvet Plush Form Fit Stretch Slipcover Sof...
GetHuman-stoutl's customer service issue with Groupon from June 2018
Help with my Groupon issue
How did GetHuman-stoutl do it?
Waiting to hear how GetHuman-stoutl fixed the problem to share with other customers.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-stoutl's own words
I purchased the following: Gale Collection Velvet Plush Form Fit Stretch Slipcover Sofas*Couches Dark Denim Blue (Order * *********).*It was delivered on *******, and it does not fit my couch. So, I would like to return it. The order said "Free Returns" when I made my purchase, and there is a "Return Package" option under order details to print a return label. However, when i click on it, it says order not eligible for returns.
GetHuman-stoutl did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-stoutl fixed the problem
We are waiting for GetHuman-stoutl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.