On April the **th of **** , I purchased a groupon deal , with Revive Body Spa @ **** N...

GetHuman818223's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman818223's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman818223 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman818223 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman818223's own words
On April the **th of **** , I purchased a groupon deal , with Revive Body Spa @ **** N. Locust Grove, suite ***, Meridian Id. It was to be used with Storie Hall who wouldn't give me an earlier time than June the **nd, and again on June the **th. When I went to use it on Friday june the **nd. I was told that it had been cancelled. I didnt cancell it, she must have, but she did not notify me . so I called and left several messages with her, and never recieved a call nor an e-mail giving me another date. This morning being June the **th , which my other appointment was supposed to be, she calls me and cancels this appointment. I will never use this company again. very poor business . Please refund my money. thank you.
GetHuman818223 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman818223
Jun 25th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 11 customers so far
Similar issue to 27522 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman818223 started working on this issue
Jun 25th, 2018 2:49pm
GetHuman818223 shared this issue with friends on Facebook
Jun 25th, 2018 2:49pm
GetHuman818223 confirmed the issue is fixed. Hooray!
Jun 25th, 2018 4:01pm
GetHuman818223 confirmed the issue is fixed. Hooray!
Jun 27th, 2018 4:37pm