My shipment has been delayed for * days and I have no idea what is going on with my ord...

GetHuman-kyrup's customer service issue with Groupon from June 2018

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The issue in GetHuman-kyrup's own words
My shipment has been delayed for * days and I have no idea what is going on with my order. Groupon should help me to find out why the shipment is late and provide compensation for the inconvenience Groupon has caused to me. This is the gift I bought for a friend and now because the shipment is late, I have no birthday gift for friend. Very upset about this purchase experience.
GetHuman-kyrup did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-kyrup
Jun 25th, 2018 - 4 mons ago
I have an issue with Groupon too
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Timeline
GetHuman-kyrup started working on this issue
Jun 25th 3:57am
GetHuman-kyrup confirmed the issue is fixed. Hooray!
Jun 26th 4:59am