I ordered a groupon with their pin correct credit card in diggin ****I cancel the order...

GetHuman817072's customer service issue with Groupon from June 2018

4 views | 27425 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman817072 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman817072 can let us know if they help or not.
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The issue in GetHuman817072's own words
I ordered a groupon with their pin correct credit card in diggin ****I cancel the order it and I re ordered it under another credit card Indian ****. I was told I would be refining it in ** days and have not yet received a credit back to my count for $**. I just want my refund. Look in my account. Whatever does it take to feat such a simple task? It as been ** days since this transaction occurred. Took you * minutes to take and over ** days and I still have no refund. On top of that you customer service representative told what your automated system told me. **Hi Kim,*Your Refund Has Been Processed, Please Allow Up to ** Days for Your Account to Reflect This*Your refunded order number is ****-******-****** (placed on May **, ****)*Order Details*View Order Status*Description* * *Price* *$** voucher* * *$**.*** * *Subtotal:*$**.*** * *Credit Card Refund:*-$**.*** * *Total Amount Refunded:*$**.***Give me my money back. It is not your money. Not only that but using the voucher took me over ** trys. I was taking my boyfriend out for dinner. NOT IMPRESSED OR HAPPY.

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Groupon

Customer service issue
Reported by GetHuman817072
Jun 25th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 27425 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman817072 started working on this issue
Jun 25th, 2018 2:58am
GetHuman817072 indicated the issue is not fixed yet.
Jun 25th, 2018 3:31pm
GetHuman817072 indicated the issue is not fixed yet.
Jun 26th, 2018 4:34pm

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