I bought tickets to go whale watching on line and thought they were good for the summer...

GetHuman-janhay's customer service issue with Groupon from June 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-janhay's own words
I bought tickets to go whale watching on line and thought they were good for the summer. They have expired and and now I am down to crunch time to get a refund. I want to book with island adventures in July after the **th and before the **th. can I apply any of my money toward this or am I out the $***?
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Groupon

Customer service issue
Reported by GetHuman-janhay
Jun 24th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 27382 others
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Timeline
GetHuman-janhay started working on this issue
Jun 24th 10:34pm
GetHuman-janhay indicated the issue is not fixed yet.
Jun 24th 11:39pm