My order got double charge

GetHuman-baniyapu's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-baniyapu may need:
Name on account, Email on account, and Billing address
GetHuman-baniyapu's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-baniyapu will want to follow the link below to head to their help center. We will check on GetHuman-baniyapu later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman-baniyapu's own words:
The problem I ran into: My order got double charge
I trust that Groupon will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-baniyapu
Jun 24th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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GetHuman-baniyapu started working on this issue
Jun 24th 9:42pm