Received groupon.com request to convert unused or partially used groupon for Snockey's...

GetHuman816454's customer service issue with Groupon from June 2018

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Help with my Groupon issue
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Name on account, Email on account, and Billing address
GetHuman816454's next move: go to the Groupon help center.
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The issue and preferred resolution, in GetHuman816454's own words:
Received groupon.com request to convert unused or partially used groupon for Snockey's in Philadelphia, Pa. I don't remember the name of the other restaurant or amount. The total was $**. I started the conversion process but didn't get to the part of choosing a new restaurant. Help please. joan@arferdogs or *****@***.com
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman816454
Jun 24th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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Timeline
GetHuman816454 started working on this issue
Jun 24th 9:30pm
GetHuman816454 shared this issue with friends on Facebook
Jun 24th 9:30pm