Hi, when I scheduled this order, it didn’t remind me that all participants should be ab...
GetHuman-tequilav's customer service issue with Groupon from June 2018
Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-tequilav's own words
Hi, when I scheduled this order, it didn’t remind me that all participants should be able to swim. However, while I schedule the accurate time with the snorkeling website, I can’t use it since two of us can’t swim well without the help of floating device. So, we have to cancel the order.
GetHuman-tequilav did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-tequilav fixed the problem
We are waiting for GetHuman-tequilav to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.