Hi, when I scheduled this order, it didn’t remind me that all parti****nts should be ab...

GetHuman-tequilav's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
Hi, when I scheduled this order, it didn’t remind me that all parti****nts should be able to swim. However, while I schedule the accurate time with the snorkeling website, I can’t use it since two of us can’t swim well without the help of floating device. So, we have to cancel the order.
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-tequilav
Jun 24th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 27306 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-tequilav started working on this issue
Jun 24th 6:14pm
GetHuman-tequilav indicated the issue is not fixed yet.
Jun 25th 4:19pm
GetHuman-tequilav indicated the issue is not fixed yet.
Jun 25th 4:30pm