****o, We visited on Vacation to Dallas TX and we used Groupon and picked few vouchers...

GetHuman-lathagad's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman-lathagad's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lathagad will want to follow the link below to head to their help center. We will check on GetHuman-lathagad later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman-lathagad's own words:
****o, We visited on Vacation to Dallas TX and we used Groupon and picked few vouchers. at that time of picking the order been failed and didn't received any voucher for that day June *th. However looking the transaction been order and successfully completed but unable to use those vouchers. I would appreciate if you please refund the money $** that would help us. Thanks
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-lathagad
Jun 24th, 2018 - 2 mons ago
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GetHuman-lathagad started working on this issue
Jun 24th 2:19pm