Unable to contact merchant to book appointment. Phone goes straight to voicemail that i...

GetHuman815396's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman815396 may need:
Name on account, Email on account, and Billing address
GetHuman815396's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman815396 will want to follow the link below to head to their help center. We will check on GetHuman815396 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman815396's own words:
Unable to contact merchant to book appointment. Phone goes straight to voicemail that isn't set up for messages. I go to show up in person to try and book an appointment and they say you must do it over the phone. Which isn't even working.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman815396
Jun 24th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 27228 others
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Timeline
GetHuman815396 started working on this issue
Jun 24th 11:56am