****o I purchased a voucher from Amara Essence a few months ago and have tried multiple...

GetHuman815378's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman815378 may need:
Name on account, Email on account, and Billing address
GetHuman815378's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman815378 will want to follow the link below to head to their help center. We will check on GetHuman815378 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman815378's own words:
****o I purchased a voucher from Amara Essence a few months ago and have tried multiple times to arrange an appointment, including a list of all my availability , and they could not give me one. They emailed me yesterday to inform me that they will definitely have no appointments before The voucher expires. This is very poor customer service on their behalf and I would be grateful for a refund. Thanks
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman815378
Jun 24th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman815378 started working on this issue
Jun 24th 11:39am