I ordered * pair of shoes on line this morning (* pair black and * pair white). I chos...

GetHuman-casmerce's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman-casmerce's own words
I ordered * pair of shoes on line this morning (* pair black and * pair white). I chose to have the first pair delivered to my home address at * Boughton Ave in Pittsford NY *****, however, when the order confirmation showed in my email mailbox, I saw that the order had been scheduled to send to my mother in Tennesse (this is an address stored in my address bank for groupon)*I tried to cancel both pair of shoes however only one pair shows cancelled. *I tried to cancel the second pair and received an error message. *I would like both pair cancelled and any charges refunded.*I would like to reorder both the white and black shoes to be shipped to my home address at the additional discounted price.*I could not find a way to contact anyone and finally googled for a phone number.....looks like you only have an automated line??*Not to pleased with this.....**Cynthia A. Seymour****-***-****
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Groupon

Customer service issue
Reported by GetHuman-casmerce
Jun 24th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 27196 others
0 customers following this
Items needed
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Email on account
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Timeline
GetHuman-casmerce started working on this issue
Jun 24th 3:27am
GetHuman-casmerce indicated the issue is not fixed yet.
Jun 26th 4:42am
GetHuman-casmerce indicated the issue is not fixed yet.
Jun 27th 9:59am
GetHuman-casmerce indicated the issue is not fixed yet.
Jun 27th 10:00am
GetHuman-casmerce indicated the issue is not fixed yet.
Jun 27th 10:01am
GetHuman-casmerce indicated the issue is not fixed yet.
Jul 3rd 10:52am
GetHuman-casmerce indicated the issue is not fixed yet.
Jul 3rd 10:54am