I added this Cash Back offer to my AMEX card but was charged the full amount at the res...
GetHuman815025's customer service issue with Groupon from June 2018
Help with my Groupon issue
First: share to improve GetHuman815025's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman815025's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman815025 will want to follow the link below to head to their help center. We will check on GetHuman815025 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman815025 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman815025's own words
I added this Cash Back offer to my AMEX card but was charged the full amount at the restaurant. https:**www.groupon.com*mylinkeddeals**f*e*ce*-****-***a-ba**-f**b****a*****I can send a picture of my credit card statement if needed. The **% cash back did not work.
GetHuman815025 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman815025 fixed the problem
We are waiting for GetHuman815025 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.