I got a * for * deal on massages with * add ons. I got one massage, was ripped off on m...

GetHuman-alexasym's customer service issue with Groupon from June 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-alexasym's own words
I got a * for * deal on massages with * add ons. I got one massage, was ripped off on my add on. She put * towels on my back and neck and counted that as my add on. Most of the massage, I was on my back...I'm not sure why, considering I wrote down that I wanted my shoulder blades worked on the most. Whatever, massage over. Nooooow when I messaged her to reschedule for the next massage (via fb messenger), she said the next appointment was a month away!!! I've never heard of something like that. It's clearly because she's not making anymore money on the next massage besides a tip, so she rather just put it off until its covenient for her. (I always tip **% so that wasn't the issue). When I wanted to talk about booking my massage further, she told me she was out of office for a family emergency. She was at my job as she texted me that!!!! I work at a bar. I was like reallyyy?! It's waaayyy too late for me to ever want to go back to her half-fast massages anyway. I would like my money back, please.
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Groupon

Customer service issue
Reported by GetHuman-alexasym
Jun 22nd, 2018 - a yr ago
I have an issue with Groupon too
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GetHuman-alexasym started working on this issue
Jun 22nd, 2018 6:13am
GetHuman-alexasym indicated the issue is not fixed yet.
Jun 22nd, 2018 4:29pm
GetHuman-alexasym indicated the issue is not fixed yet.
Jun 23rd, 2018 1:32pm