I got a * for * deal on massages with * add ons. I got one massage, was ripped off on m...

GetHuman-alexasym's customer service issue with Groupon from June 2018

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The issue in GetHuman-alexasym's own words
I got a * for * deal on massages with * add ons. I got one massage, was ripped off on my add on. She put * towels on my back and neck and counted that as my add on. Most of the massage, I was on my back...I'm not sure why, considering I wrote down that I wanted my shoulder blades worked on the most. Whatever, massage over. Nooooow when I messaged her to reschedule for the next massage (via fb messenger), she said the next appointment was a month away!!! I've never heard of something like that. It's clearly because she's not making anymore money on the next massage besides a tip, so she rather just put it off until its covenient for her. (I always tip **% so that wasn't the issue). When I wanted to talk about booking my massage further, she told me she was out of office for a family emergency. She was at my job as she texted me that!!!! I work at a bar. I was like reallyyy?! It's waaayyy too late for me to ever want to go back to her half-fast massages anyway. I would like my money back, please.
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Customer service issue
Reported by GetHuman-alexasym
Jun 22nd, 2018 - a yr ago
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GetHuman-alexasym started working on this issue
Jun 22nd, 2018 6:13am
GetHuman-alexasym indicated the issue is not fixed yet.
Jun 22nd, 2018 4:29pm
GetHuman-alexasym indicated the issue is not fixed yet.
Jun 23rd, 2018 1:32pm