Your instructions for returns are no longer correct. Been trying to get an answer for w...

GetHuman-epillswo's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman-epillswo's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-epillswo will want to follow the link below to head to their help center. We will check on GetHuman-epillswo later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-epillswo's own words
Your instructions for returns are no longer correct. Been trying to get an answer for weeks through your app!!! NOBODY HAS RESPONDED AND I AM ANNOYED AND MAD!!!!**Call me ASAP @ ***-***-****
GetHuman-epillswo did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-epillswo
Jun 21st, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 11 customers so far
Similar issue to 26284 others
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Timeline
GetHuman-epillswo started working on this issue
Jun 21st, 2018 8:15pm
GetHuman-epillswo indicated the issue is not fixed yet.
Jun 22nd, 2018 12:49pm
GetHuman-epillswo indicated the issue is not fixed yet.
Jun 22nd, 2018 11:18pm
GetHuman-epillswo indicated the issue is not fixed yet.
Jul 5th, 2018 8:19am
GetHuman-epillswo indicated the issue is not fixed yet.
Jul 10th, 2018 9:57pm
GetHuman-epillswo indicated the issue is not fixed yet.
Jul 11th, 2018 2:46am
GetHuman-epillswo indicated the issue is not fixed yet.
Jul 17th, 2018 1:35am