I saw a groupon for Stafford space museum.* I needed to buy a ticket for my grandson an...
GetHuman851389's customer service issue with Groupon from July 2018
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Help with my Groupon issue
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GetHuman851389's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman851389 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman851389 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman851389 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman851389's own words
I saw a groupon for Stafford space museum.* I needed to buy a ticket for my grandson and I. *Your groupon falsely advertises a $** admission. When we got there, the admission was $* for an adult and $* for child. Also,mistakenly bought * (not seeing the groupon was for * - on my small phone screen) I have paid $**.** for an $*.** regular admission. I think you should correct your ad. I would like a refund. In addition, I have previous unredeemed groupons I am curious about.
GetHuman851389 did not yet indicate what Groupon should do to make this right.
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