I contacted customer service at the e mail address you provided. Thank you. A person did reply but said it was not in his authority and promised to forward my e mail to some one else. No names or phone numbers offered.

GetHuman851256's customer service issue with Groupon from July 2018

11 views | 31229 similar | 0 following
Help with my Groupon issue
GetHuman851256's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman851256 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman851256 can let us know if they help or not.
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The issue in GetHuman851256's own words
I purchased * groupons for Ambassador Tours Halifax NS. Tour was cancelled and now I would like a refund. I need help scott paris. E mail *****@***.com**I contacted customer service by the e mail that you suggested. Thank you, although I did receive an answer to my correspondence, the person stated that he did not have the authority to fix the problem. He promised to forward my e mail to another person. We will see. Quite frustrated that Groupon makes it so difficult to contact them. This will make me think twice about Groupon.

GetHuman851256 did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman851256
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 11 customers so far
Similar issue to 31229 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman851256 started working on this issue
Jul 5th, 2018 2:58pm
GetHuman851256 indicated the issue is not fixed yet.
Jul 7th, 2018 1:12am
GetHuman851256 indicated the issue is not fixed yet.
Jul 8th, 2018 6:57pm
GetHuman851256 indicated the issue is not fixed yet.
Jul 8th, 2018 7:02pm

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