On May **,****, I purchased * groupons for massages at Massageluxe @$** each, total...
GetHuman805236's customer service issue with Groupon from June 2018
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Help with my Groupon issue
GetHuman805236's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman805236 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman805236 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman805236's own words
On May **,****, I purchased * groupons for massages at Massageluxe @$** each, total $**. Three days later when I went into Massageluxe for *st massage and pulled up Groupon on my phone I was told it was only good in Indiana and could not be honored in St Louis where I reside. They also informed me that quite a few people had inadvertently done the same thing. When I did hear back finally from Groupon they stated I didn't read the fine print at the end of the statement and they couldn't refund me. Again I am asking for a credit or a trade so that I can get my money back since I am not going to Indiana for two massages and I am not getting any response after numerous emails that I have sent to Groupon. Would you please respond to me at my email or preferably by phone. My phone number is *** *** **** My email is beverlya*** at gmail.com. Thank you. Beverly Abernathy
GetHuman805236 did not yet indicate what Groupon should do to make this right.
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