On May **,****, I purchased * groupons for massages at Massageluxe @$** each, total...

GetHuman805236's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman805236's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman805236 will want to follow the link below to head to their help center. We will check on GetHuman805236 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman805236's own words
On May **,****, I purchased * groupons for massages at Massageluxe @$** each, total $**. Three days later when I went into Massageluxe for *st massage and pulled up Groupon on my phone I was told it was only good in Indiana and could not be honored in St Louis where I reside. They also informed me that quite a few people had inadvertently done the same thing. When I did hear back finally from Groupon they stated I didn't read the fine print at the end of the statement and they couldn't refund me. Again I am asking for a credit or a trade so that I can get my money back since I am not going to Indiana for two massages and I am not getting any response after numerous emails that I have sent to Groupon. Would you please respond to me at my email or preferably by phone. My phone number is *** *** **** My email is beverlya*** at gmail.com. Thank you. Beverly Abernathy
GetHuman805236 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman805236
Jun 20th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 12 customers so far
Similar issue to 25914 others
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Items needed
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Timeline
GetHuman805236 started working on this issue
Jun 20th, 2018 11:39pm
GetHuman805236 indicated the issue is not fixed yet.
Jun 21st, 2018 12:41am
GetHuman805236 indicated the issue is not fixed yet.
Jun 21st, 2018 1:27am
GetHuman805236 indicated the issue is not fixed yet.
Jun 22nd, 2018 1:46am
GetHuman805236 indicated the issue is not fixed yet.
Jun 22nd, 2018 1:47am
GetHuman805236 indicated the issue is not fixed yet.
Jun 24th, 2018 1:25am
GetHuman805236 indicated the issue is not fixed yet.
Jun 28th, 2018 12:49am
GetHuman805236 indicated the issue is not fixed yet.
Jun 29th, 2018 3:24pm