I attempted to use * groupons whose promotional value expired back over a year ago but...

GetHuman800999's customer service issue with Groupon from June 2018

136 views | 25369 similar | 0 following
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman800999 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman800999 can let us know if they help or not.
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The issue in GetHuman800999's own words
I attempted to use * groupons whose promotional value expired back over a year ago but when I tried to present it to the vendor (NY Waterway Taxi Co) to purchase * tickets for a boat ride for the Statue of Liberty ride on Saturday June **th to redeem the expired groupon for the face value which I paid totaling $ **, they told me that they could not process the expired groupons and would have to contact Groupon's customer service department to obtain an adjustment. *since I do not plan to go on another ride with NY Waterway Taxi in the near future, I would like a $ ** credit to my existing Groupon account so I can use the $ ** credit for other promotions. Thank you.**David Chin*(***) ***-****

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Customer service issue
Reported by GetHuman800999
Jun 19th, 2018 - 3 years ago
Seen by 136 customers so far
Similar issue to 25369 others
0 customers following this
Items needed
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Email on account
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GetHuman800999 started working on this issue
Jun 19th, 2018 8:13pm
GetHuman800999 indicated the issue is not fixed yet.
Jun 20th, 2018 9:14pm

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