I bought a massage via Groupon. When I went to reschedule the massage from the date I o...

GetHuman-ericremo's customer service issue with Groupon from June 2018

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Help with my Groupon issue
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GetHuman-ericremo's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ericremo will want to follow the link below to head to their help center. We will check on GetHuman-ericremo later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ericremo's own words
I bought a massage via Groupon. When I went to reschedule the massage from the date I originally schedule with the number I was told to us is no longer responding to texts (how they worked with me previously) nor voicemails. The business number is no longer taking calls and will not return my calls. I would like a refund.
GetHuman-ericremo did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-ericremo
Jun 19th, 2018 - 5 mons ago
I have an issue with Groupon too
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Seen by 11 customers so far
Similar issue to 25286 others
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Timeline
GetHuman-ericremo started working on this issue
Jun 19th 5:41pm