I purchased two massages.*I called to make an appointment and was told that *. I had to...

GetHuman788484's customer service issue with Groupon from June 2018

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The issue in GetHuman788484's own words
I purchased two massages.*I called to make an appointment and was told that *. I had to arrive before *:****. I could not bring my mom because it does not include couples massages. I told them that we were not a couple and did not want to be in the same room.*This was not made clear in their guidelines. The manager was rude and talked over me. I do not want to do business with them and would like a refund.*This is textbook "Bait and Switch"
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Groupon

Customer service issue
Reported by GetHuman788484
Jun 15th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 23694 others
0 customers following this
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Timeline
GetHuman788484 started working on this issue
Jun 15th, 2018 7:25pm
GetHuman788484 indicated the issue is not fixed yet.
Jun 18th, 2018 8:26pm