On May **, ****, I ordered two pairs of red Tom's canvas shoes, both size ** (one pair...

GetHuman787577's customer service issue with Groupon from June 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman787577's own words
On May **, ****, I ordered two pairs of red Tom's canvas shoes, both size ** (one pair for myself and one pair for my sister). However, her shoes did not fit, and she just mailed them back to me. I need to return the one pair back to Groupon. The order number is *****-******-******. It does not appear under "My Groupons," but I was charged $**.** for the two pairs for the two pairs od shoes ($**.**)shoes and the mesh screen food cover tents ($*.**), which I just realized that I never received, plus taxes of $*.**, bringing the grand total for the order to$$**.**.. Please tell me how to return the one pair of Tom's shoes, and send a shipping label, please. Thank you.*Muriel A. Hawkins
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Groupon

Customer service issue
Reported by GetHuman787577
Jun 15th, 2018 - 9 mons ago
I have an issue with Groupon too
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Timeline
GetHuman787577 started working on this issue
Jun 15th, 2018 3:50pm