Mani-Pedi

GetHuman-rosytep's customer service issue with Groupon from June 2018

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The issue in GetHuman-rosytep's own words
I am trying to get a refund. ... I purchased a spa classic manicure and pedicure for Santa Monica Beach Nail Spa. When I got there I had my payment page but not the voucher the owner needed.**I paid $** cash for the mani-pedi but the manicurist clipped my skin and one toe is slightly swollen. **I still have a voucher for the mani-pedi which expirees on Sept. **, ****, but would like a refund because I already have foot problems and don't want to take a chance again with the same place that I will get more cuts on my toes. **The manicurist did not speak English so it was difficult for me to communicate with her. I tried to tell her I had some sensitive spots on my toes. And now I have two cuts on my toes.
This is frustrating because I could not really communicate with the manicurist.
Groupon can make this right by refunding my $** back to my debit card.
I have been a Groupon customer for several years.
No.
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Groupon

Santa Monica Beach Nail Spa
Customer service issue
Reported by GetHuman-rosytep
Jun 15th, 2018 - 4 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 23430 others
0 customers following this
Items needed
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Timeline
GetHuman-rosytep started working on this issue
Jun 15th 4:15am
GetHuman-rosytep indicated the issue is not fixed yet.
Jun 15th 5:41am
GetHuman-rosytep indicated the issue is not fixed yet.
Jun 16th 6:48am
GetHuman-rosytep indicated the issue is not fixed yet.
Jun 18th 6:00am