It’s was a purchase of Great Wolfe lodge tickets for *.** - *.***Grand Bear suite *Ther...

GetHuman786328's customer service issue with Groupon from June 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman786328's own words
It’s was a purchase of Great Wolfe lodge tickets for *.** - *.***Grand Bear suite *There were book for the wrong team park location.... we wanted to book garden grove California NOT Washington... due to this error we was forced to order directly through great Wolfe lodge to secure our stay at the right location ... we try and try with no luck to get a solution with Groupon prior to our reservation date...and as soon as we realize the mistake *However every thing it’s done by chat and no one gave us a solution in regards of a refund of the purchase or even contact us back... super Sad not good *This purchase was under Theodore Scott
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Groupon

Customer service issue
Reported by GetHuman786328
Jun 15th, 2018 - 9 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
Similar issue to 23420 others
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Timeline
GetHuman786328 started working on this issue
Jun 15th, 2018 2:49am