Today is the third time i was told by customer support that it issues a trade in for wh...

GetHuman-ajkousa's customer service issue with Groupon from June 2018

4 views | 23415 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ajkousa will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ajkousa can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ajkousa's own words
Today is the third time i was told by customer support that it issues a trade in for which you all said that it's available but I still don't have that option available in my stuff section! !! Can someone please help with this finally or issues a refund? ! I've been dealing with this for months now!!! Have all copies from conversations with your support in my email if you would like to see it. Someone finally PLEASE help with this. Either issue a refund or a groupon credit for next purchase. Never had such a hard time with purchase as now and I've been a long time customer. Thanks in advance. You can call me at ********** if you have any questions. It's regarding the merchant ASTA SKIN CARE AND BODY THERAPY. I'm Andrew Francisty and Groupon is under my email *****@***.com

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Groupon

Customer service issue
Reported by GetHuman-ajkousa
Jun 15th, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 23415 others
0 customers following this
Items needed
Name on account
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Timeline

GetHuman-ajkousa started working on this issue
Jun 15th, 2018 2:28am
GetHuman-ajkousa indicated the issue is not fixed yet.
Jun 15th, 2018 3:47am
GetHuman-ajkousa indicated the issue is not fixed yet.
Jun 18th, 2018 3:26am

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