Not sure what happen with my * tickets to Heritage Gardens. I was not able to problem s...

GetHuman786091's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman786091's own words
Not sure what happen with my * tickets to Heritage Gardens. I was not able to problem solve with live chat last Friday. I went to Heritage Gardens Saturday and I had to purchase the * tickets at their window for full price. Pls send me a prompt refund or As a last resort I will dispute the charge with my credit card.
GetHuman786091 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman786091
Jun 15th, 2018 - 5 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 23385 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman786091 started working on this issue
Jun 15th 12:43am
GetHuman786091 indicated the issue is not fixed yet.
Jun 15th 7:57am
GetHuman786091 indicated the issue is not fixed yet.
Jun 16th 9:39am
GetHuman786091 indicated the issue is not fixed yet.
Jun 18th 11:46am