I ordered a necklace from Monogramhub.com. I reached out to u because there was some c...

GetHuman739959's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman739959's own words
I ordered a necklace from Monogramhub.com. I reached out to u because there was some confusion and was charged $* twice. I continued to communicate with you that I have yet to receive the order. **Today, I reached out to Monogram.com, and they have no record of my order. They are asking for an order no. Can you please help me. My email is S*****@***.com. **This is so upsetting. This was to be a gift for my daughter’s birthday, tomorrow.**I feel that if this does not get resolved with your help, I will have no confidence in ordering anything from Groupon again.**Thank you in advance for your help.
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Groupon

Customer service issue
Reported by GetHuman739959
Jun 14th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 23366 others
0 customers following this
Items needed
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Timeline
GetHuman739959 started working on this issue
Jun 14th, 2018 11:52pm
GetHuman739959 indicated the issue is not fixed yet.
Jun 14th, 2018 11:52pm