This is a copy of the message I sent to Mary at Pyshic spells and enchantments. I purch...
GetHuman-mjaje's customer service issue with Groupon from June 2018
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The issue in GetHuman-mjaje's own words
This is a copy of the message I sent to Mary at Pyshic spells and enchantments. I purchased the ** minute Clarity pack and I would like a refund: **I am honestly beyond disappointed in your customer service. I paid for a reading April the *th based on reviews and my amazing reading with Mella last year. You scheduled me to have a reading on May **, which was further out than I would have preferred, yet still I wanted this service with this company. You messaged me, not even a courtesy call...a text, the day of ** minutes AFTER our scheduled time to cancel. I messaged you ** days ago "my reading" and still have not heard back from you. I wanted my reading done before my birthday this year which was the **th. It was important to me. If you werent able to accommodate me you should have directed me to someone else. My money has been paid so I guess it didnt matter anymore huh. Again, I couldn't be any more disappointed. If it wasnt for how gifted, accurate and professional I think Mella is, this message would have been a review! I hope you are not this way with all of your clientele and if so, shame on you
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