I bought a Groupon for hair services from Salon Amore. I called to make an appt for the...

GetHuman-liveform's customer service issue with Groupon from June 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-liveform's own words
I bought a Groupon for hair services from Salon Amore. I called to make an appt for the service and they asked me if I had been there before. I told them I did not think so. When they put in my phone number they said I had been there once before and they would not accept my Groupon because I wasn't a " new customer." It truly was an honest mistake on my part. I did not remember being at a salon by that name before. I use Groupon because I have a meager income. Would you kindly refund the money I paid for the Salon Amore Groupon? Thanks in advance. **Rachelle (Shelly) Stetson
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Groupon

Customer service issue
Reported by GetHuman-liveform
Jun 14th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 22883 others
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Items needed
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Timeline
GetHuman-liveform started working on this issue
Jun 14th, 2018 2:08am
GetHuman-liveform indicated the issue is not fixed yet.
Jun 14th, 2018 12:44pm