I bought a Groupon for hair services from Salon Amore. I called to make an appt for the...

GetHuman-liveform's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-liveform's own words
I bought a Groupon for hair services from Salon Amore. I called to make an appt for the service and they asked me if I had been there before. I told them I did not think so. When they put in my phone number they said I had been there once before and they would not accept my Groupon because I wasn't a " new customer." It truly was an honest mistake on my part. I did not remember being at a salon by that name before. I use Groupon because I have a meager income. Would you kindly refund the money I paid for the Salon Amore Groupon? Thanks in advance. **Rachelle (Shelly) Stetson
GetHuman-liveform did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-liveform fixed the problem
We are waiting for GetHuman-liveform to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-liveform
Jun 14th, 2018 - 9 mons ago
I have an issue with Groupon too
Seen by 7 customers so far
Similar issue to 22883 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
GetHuman-liveform started working on this issue
Jun 14th, 2018 2:08am
GetHuman-liveform indicated the issue is not fixed yet.
Jun 14th, 2018 12:44pm