Yesterday I attempted to go to a place called Spa Castle with a Groupon. My friend also...
GetHuman-jdyates's customer service issue with Groupon from June 2018
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The issue in GetHuman-jdyates's own words
Yesterday I attempted to go to a place called Spa Castle with a Groupon. My friend also purchased the Groupon. This has worked perfectly for me previously but unfortunately yesterday there was a huge error in the app for some reason. I purchased two of the Groupons for this specific venue because the first said “order failed”. My friend is named Luke Lucas (*****@***.com) ended up purchasing three of this Groupon because he had the same issue. One of these we attempted to use my debit card and it looks like that payment has gone through. In the end we could not get the app to work so we purchased full price tickets from the venue and abandoned our Groupon efforts. I need to make sure all two of my Groupons are refunded as well as the attempted three for Luke Lucas- it does look like only one of them on his account went through. Please let me know if you need any additional information.
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