The last * orders I have placed with you have been faulty or do not WORK. I ordered * w...

GetHuman-kathlcla's customer service issue with Groupon from June 2018

2 views
 | 
22782 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-kathlcla's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kathlcla's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kathlcla will want to follow the link below to head to their help center. We will check on GetHuman-kathlcla later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kathlcla may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-kathlcla's own words
The last * orders I have placed with you have been faulty or do not WORK. I ordered * weres of solar flamingos lights and only one was not faulty. The other *. One flamingos had no legs and the other had *. The cherub although lovely as a garden ornament. That's not why I bought it. Was informed by e mail that I would be credited £* for each order of my flamingos that were faulty. Which is * out of the * sets received. I was informed tis £** Would be credited to my account. I have checked and GUESS WHAT IT HAS NOT BEEN CREDITED. on my latest purchase th* cherub water does not light up. Like I said if it was just as as ornament it wouldn't bother me but it is supposed to be solar powered and each font supposed to light up blue????. My sister's and family use GROUPON which is why I tried it. But to date zi am Really disappointed with it. Too be honest.
GetHuman-kathlcla did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-kathlcla fixed the problem
We are waiting for GetHuman-kathlcla to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-kathlcla fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-kathlcla
Jun 13th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 22782 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kathlcla started working on this issue
Jun 13th, 2018 9:16pm