I got * tickets I used for the Duck Adventure on Saturday. It turned into a total night...

GetHuman-lexieboo's customer service issue with Groupon from June 2018

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The issue in GetHuman-lexieboo's own words
I got * tickets I used for the Duck Adventure on Saturday. It turned into a total nightmare for me, the kids, and my fianc*. The boat broke down in the middle of the lake and end up having to be towed to put us on another one to get back. what was suppose to be a hour tour turned into sitting on a boat with no bathroom for * hours plus with * kids. Never in my life have I been so upset when my * year old had to potty and there was nothing I could do so she wet herself . I would like to talk to someone on the fact that this was such a bad experience. They never even offered to give our money back. my name is Alexis is ***-***-****. I can send you my redemption codes and groupon number if you need them.*Thanks Alexis Garza
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Groupon

Customer service issue
Reported by GetHuman-lexieboo
Jun 13th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 22636 others
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Timeline
GetHuman-lexieboo started working on this issue
Jun 13th, 2018 5:55pm
GetHuman-lexieboo indicated the issue is not fixed yet.
Jun 13th, 2018 7:05pm
GetHuman-lexieboo indicated the issue is not fixed yet.
Jun 13th, 2018 7:05pm