I ordered a groupon last week to get my hair done, just to find out this week that they...

GetHuman-jodimari's customer service issue with Groupon from June 2018

5 views
 | 
22570 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-jodimari's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jodimari's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jodimari will want to follow the link below to head to their help center. We will check on GetHuman-jodimari later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jodimari may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jodimari's own words
I ordered a groupon last week to get my hair done, just to find out this week that they have no available appts till end of next month. This would normally be okay but my husband is in the military and we got orders to move so we will be gone well before the date they have available. Is there anyway I can get a refund or at least switch it in For another place to get my hair done before we have to leave. I bought it so therefore I would like to use it but I can’t work with the month and a half wait they have due to moving. Please help me!
GetHuman-jodimari did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jodimari fixed the problem
We are waiting for GetHuman-jodimari to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-jodimari fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-jodimari
Jun 13th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 22570 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jodimari started working on this issue
Jun 13th, 2018 4:33pm