Add husband to reservation so that he may check into the hotel.

GetHuman-jgshyt's customer service issue with Groupon from June 2018

10 views | 22420 similar | 0 following
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The issue in GetHuman-jgshyt's own words
Add husband's name: Conan Griffin ... Hello. I have a groupon for Circus Circus, checking in tonight under my name: Julianna Griffin. I do not fly into Vegas until tomorrow morning, but my husband and son are checking in today. His name is not on the Groupon, and I need it to be so that he can check in. His name is Conan Griffin.
I tried two weeks ago to edit this, and it wasn't possible.
Please add his name and contact Circus Circus immediately because the reservation is for today.
Isn't every customer a good customer?
Tried adding his name through Circus Circus* they indicated that Groupon has strict policies and it must be changed through them. Thank you!
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Groupon

Circus Circus hotel reservation
Customer service issue
Reported by GetHuman-jgshyt
Jun 13th, 2018 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 22420 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-jgshyt started working on this issue
Jun 13th, 2018 1:01pm
GetHuman-jgshyt indicated the issue is not fixed yet.
Jun 13th, 2018 2:12pm
GetHuman-jgshyt indicated the issue is not fixed yet.
Jun 13th, 2018 2:18pm
GetHuman-jgshyt indicated the issue is not fixed yet.
Jun 13th, 2018 2:27pm
GetHuman-jgshyt indicated the issue is not fixed yet.
Jun 13th, 2018 2:28pm
GetHuman-jgshyt indicated the issue is not fixed yet.
Jun 13th, 2018 2:58pm
GetHuman-jgshyt indicated the issue is not fixed yet.
Jun 13th, 2018 3:04pm
GetHuman-jgshyt confirmed the issue is fixed. Hooray!
Jun 19th, 2018 12:14am