Hi, on Monday I tried to authorize a purchase for * general admission tickets to spa ca...

GetHuman-ensmannt's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ensmannt's own words
Hi, on Monday I tried to authorize a purchase for * general admission tickets to spa castle. However, I was actually charged * times on my account ending ****. My bank told me they can file a dispute but I am contacting you to see if you guys can refund me for * of the tickets being that I only requested * and there is * in my groupons list as well as being charged to my card.
Refunding me for the * charges
please get back to me at E*****@***.com*The name on account is Tiffany Ensmann
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Groupon

Spa castle
Customer service issue
Reported by GetHuman-ensmannt
Jun 13th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 10 customers so far
Similar issue to 22397 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-ensmannt started working on this issue
Jun 13th, 2018 12:09pm
GetHuman-ensmannt indicated the issue is not fixed yet.
Jun 14th, 2018 6:42pm
GetHuman-ensmannt indicated the issue is not fixed yet.
Jun 14th, 2018 6:43pm
GetHuman-ensmannt indicated the issue is not fixed yet.
Jun 16th, 2018 6:55pm
GetHuman-ensmannt indicated the issue is not fixed yet.
Jun 16th, 2018 6:57pm
GetHuman-ensmannt indicated the issue is not fixed yet.
Jun 16th, 2018 6:58pm
GetHuman-ensmannt indicated the issue is not fixed yet.
Jun 16th, 2018 7:01pm