I received an email saying that my order had expired and I had a limited time to exchan...

GetHuman-pastorni's customer service issue with Groupon from June 2018

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The issue in GetHuman-pastorni's own words
I received an email saying that my order had expired and I had a limited time to exchange my order for something else. I asked for a phone call. The next day, I received the call. The person could not hear me. I kept saying, "Hello!" but still no response from him. I checked to be sure I didn't have my phone on mute, and it wasn't. The next day or two I got an email saying that They had tried to call me but I had not answered. But there was still no way for me to contact Groupon. I want help with this, or I will post on FB these issues and advise against using your company because when I have an issue, I can't talk to anyone about it. I will also contact the state Attorney General about these issues. And the emails sound as though, I will not get my $** refunded either. I am beginning to be angry. I deserve assistance with this.
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Groupon

Customer service issue
Reported by GetHuman-pastorni
Jun 13th, 2018 - 9 mons ago
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Timeline
GetHuman-pastorni started working on this issue
Jun 13th, 2018 12:27am
GetHuman-pastorni shared this issue with others over email
Jun 13th, 2018 12:29am
GetHuman-pastorni shared this issue with others over email
Jun 13th, 2018 12:32am