I purchased a groupon on May **th. It was for * hour massages at Inspirational Angel Ma...

GetHuman-samimcg's customer service issue with Groupon from June 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-samimcg's own words
I purchased a groupon on May **th. It was for * hour massages at Inspirational Angel Massage. I have tried repeatedly to schedule a massage. The person does not speak English well and is the only person that does massages. She told me she was in some kind of accident and hasn’t returned any of my messages. I have never had this kind of negative experience on Groupon and would like my money refunded as soon as possible. Please contact me so I can give you any information regarding my credit card , etc. *My name is Patricia McGonigle and my phone number is ***-***-****.
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Groupon

Customer service issue
Reported by GetHuman-samimcg
Jun 12th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 22240 others
0 customers following this
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Timeline
GetHuman-samimcg started working on this issue
Jun 12th, 2018 9:43pm
GetHuman-samimcg indicated the issue is not fixed yet.
Jun 13th, 2018 10:44pm
GetHuman-samimcg indicated the issue is not fixed yet.
Jun 15th, 2018 10:34am
GetHuman-samimcg indicated the issue is not fixed yet.
Jun 15th, 2018 2:21pm
GetHuman-samimcg indicated the issue is not fixed yet.
Jun 16th, 2018 2:15am