Questions about Redeem on the tickets!

GetHuman-shivagh's customer service issue with Groupon from June 2018

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Help with my Groupon issue
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The issue in GetHuman-shivagh's own words
trying to understand what I need to do with Redeem. ... I bought * Sea World (San Antonio, TX) tickets, but below on the tickets says Redeem - **. What is Redeems means in here?**. Do I need to Redeem my all tickets before I go to Sea World with family?*Please advice for my confusion. *Thanks
just valid explanation into my question at my e-mail provided.
don't know how.
I have an issue with Groupon too
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Groupon

Sea World ticket
Customer service issue
Reported by GetHuman-shivagh
Jun 12th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 7 customers so far
Similar issue to 22175 others
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Timeline
GetHuman-shivagh started working on this issue
Jun 12th, 2018 8:15pm